Refund and Cancellation Policy

At jitenderkr.cloud, we strive to provide the best possible hosting experience for our customers. However, we understand that circumstances may arise where you need to cancel your hosting service or request a refund. This Refund and Cancellation Policy outlines our procedures for cancellations, refunds, and related matters.

Cancellation Policy:

• You have the right to cancel your hosting service at any time, for any reason, by submitting a cancellation request through your client area.
• Cancellations must be made at least 7 days before the next billing cycle to avoid being charged for the next billing period.
• Upon cancellation, your hosting service will be terminated, and any associated data may be permanently deleted from our servers.

Refund Policy:

• We offer a 30-day money-back guarantee on all hosting plans. If you are not satisfied with our services for any reason, you may request a refund within this period.
• Refund requests must be submitted through your client area and include a valid reason for the refund.
• Refunds will be processed within [number] business days of receiving the refund request, and funds will be credited back to the original payment method used for the purchase.

Exceptions to Refund Policy:

• Domain registration fees, SSL certificate purchases, and any other additional services or add-ons are non-refundable.
• Refunds will not be issued for accounts that have violated our Acceptable Use Policy (AUP) or Terms of Service.

Chargebacks:

• If a chargeback or payment dispute is initiated by the customer, all services associated with the account may be immediately suspended or terminated.
• A reactivation fee may apply to reinstate services after a chargeback or payment dispute has been resolved.

Changes to Refund and Cancellation Policy:

• We reserve the right to update or change our Refund and Cancellation Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised policy on this page.
• By continuing to use our services after any modifications to the Refund and Cancellation Policy, you acknowledge and agree to abide by the updated policy.

Contact Us:

If you have any questions about our Refund and Cancellation Policy, please contact us at support@jitenderkr.cloud.

By using our hosting services, you acknowledge that you have read, understood, and agreed to the terms of this Refund and Cancellation Policy.